Privacy Policy
Effective Date: August 5, 2024
Superior Commercial Roofing Systems LLC (“Company,” “we,” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately.
This Privacy Policy (the “Policy”) discloses the privacy practices for the website https://www.stlouisroofing.company/ including any related domains and sub-domains (the “Site”). This Policy applies solely to information collected through the Site and is intended to notify you of the following:
- What personally identifiable information the Site collects from you, how it is used, and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
What Information Is Collected?
Internet Traffic Data
Internet traffic data includes, but is not limited to, Internet service provider information, IP addresses, entry and exit pages, operating systems, and other similar information. This information does not personally identify you and is used to analyze website usage and improve the functionality and experience of the Site.
Cookies
We use “cookies” on this Site. Cookies are small data files stored on your device that help improve access to the Site and identify repeat visitors. Cookies may also help us understand user interests and improve website performance.
Cookies are not linked to personally identifiable information on this Site.
You may disable cookies through your browser settings; however, doing so may limit certain features of the Site.
Personal Information
The Site may collect personal information (“Identifier Information”) that you voluntarily provide, including but not limited to:
- Name
- Phone number
- Email address
- Property address
- Project or inspection details
This information is collected when you submit a form, request an inspection or estimate, contact us by phone or email, or otherwise interact with the Site.
Testimonials and Reviews
The Site may display customer testimonials or reviews that include personal information such as a name or general location. By submitting a testimonial or review, you grant the Company permission to display it on the Site or related marketing materials.
If you wish to have your testimonial or review removed, please contact us using the information provided at the end of this Policy, and we will promptly comply.
Collection, Use, and Sharing of Information
We do not sell, rent, or trade your personal or mobile information to third parties for marketing or promotional purposes.
Your information is used only to:
- Respond to inquiries
- Schedule inspections or appointments
- Provide estimates and project updates
- Deliver customer support
- Communicate service-related information
We may share information with trusted subcontractors or service providers solely to support business operations (e.g., customer service platforms, scheduling tools). These parties are not permitted to use your information for independent marketing purposes.
No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes.
Opted-In SMS & Voice Communication Information
Superior Commercial Roofing Systems LLC values your privacy and is committed to protecting your communication preferences.
If you opt in to receive SMS text messages or voice calls (including automated or AI-assisted calls where permitted by law), your phone number and related information will not be sold, shared, or disclosed to third parties for marketing purposes.
You may opt out of SMS messages at any time by replying “STOP”. For assistance, reply “HELP” or contact us directly.
Message and data rates may apply. Message frequency may vary. Wireless carriers are not liable for delayed or undelivered messages.
Your Access to and Control Over Information
You may:
- Opt out of future communications
- Request access to the personal information we have about you
- Request corrections or deletions of your information
To exercise these rights, please contact us using the information at the end of this Policy.
Security
We take reasonable precautions to protect your information. When you submit sensitive information through the Site, it is protected both online and offline.
Sensitive data transmitted online is encrypted and sent via secure servers where appropriate. Offline, access to personal information is limited to employees or contractors who need the information to perform a specific job (e.g., billing or customer support).
Despite these safeguards, no system is completely secure, and we cannot guarantee absolute security.
Registration
Some Site features may require registration. During registration, users may be asked to provide information such as name, email address, or phone number. This information is used solely to contact you regarding services you have requested or expressed interest in.
Providing additional demographic information is optional.
Orders and Payments (If Applicable)
If payment or deposit information is collected, you may be asked to provide billing and financial information. This information is used only to process transactions and communicate regarding billing matters.
Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage users to review the privacy policies of any third-party sites they visit.
Surveys & Promotions
From time to time, we may request information through surveys or promotions. Participation is voluntary. Information collected may include contact or demographic details and is used to improve services or administer promotions.
Other Disclosures
We may disclose personal information if required by law, subpoena, court order, or legal process.
If the Company’s assets or business are acquired by another entity, personal information collected may be transferred as part of that transaction and will remain subject to this Privacy Policy.
Other Limits to Your Privacy
Public forums, chat features, or message boards (if offered) are public spaces. Any information disclosed in these areas becomes public information and is not subject to this Privacy Policy. Please exercise caution when sharing personal details.
Updates and Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page and will become effective immediately upon posting.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Superior Commercial Roofing Systems LLC
476 Old Smizer Mill Road #272
Fenton, Missouri 63026
Phone: 314-208-8110
Email: lee@stlouisroofing.company
© 2025 Superior Commercial Roofing Systems LLC